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Customer Support


Context Help

If you feel lost inside our Control Panel, the very first step you should take is to push the Help button, which is present on each and every page. A pop-up window will show up. It offers comprehensive information about all the operations that you can perform on the page in question. Each context menu appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast collection of tutorial video clips describing how to use our web hosting Control Panel. They're shot for those of you who want to see how things are being done rather than only reading articles. In this way, everyone can swiftly get to know our hosting Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the answer you need, take a glimpse at our comprehensive Frequently Asked Questions section, which includes questions asked by real users and offers real solutions. We frequently update our FAQ section with new entries in order to encompass all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions database either, we have a excellent team of customer support engineers available 24/7/365 and eager to help you with any query. Each trouble ticket you open will be responded to in less than 60 minutes (the average ticket response time is approximately twenty minutes), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 49236

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com